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And Others is a UK online shopping centre where independent businesses can run their own shop while also being discovered through the wider marketplace.

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Yes. And Others is designed as a United Kingdom marketplace and uses GBP.

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You buy directly from the individual vendor. And Others provides the marketplace and shop technology.

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Yes, but each vendor remains a separate seller and may have its own basket, payment and delivery arrangements.

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Use the main search or browse product categories from the marketplace.

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Open Services from the main menu and search by service, skill or location.

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The vendor you purchased from is responsible for the order, fulfilment and customer service.

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The normal Starter price is £24 per year. During the initial launch, And Others is allowing shops to open free with no card required. Launch offers can change as the marketplace grows.

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No. And Others does not take a percentage of vendor sales. Payment providers may charge their normal processing fees.

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Yes. A shop can offer products, services or both.

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No. Your And Others shop is your online shop and has its own And Others subdomain address.

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Yes. Sellers can promote their own And Others shop address directly.

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Yes. Sellers can choose a design, colours, fonts and public shop details from the seller area.

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No. Shop names and subdomain addresses must be unique to reduce confusion and impersonation.

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Yes. The Edit Shop area includes a shop hero image upload.

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Yes. Product listings support multiple photographs, with controls for the main image and image order.

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Yes. Download the And Others Excel form, type one product on each row and upload the completed .xlsx file. And Others checks it before changing anything, creates a Rewind point before import, then walks you through adding a locally stored photograph to each product. Macro-enabled Excel files are not accepted.

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Yes. The seller area includes product catalogue export.

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Before a checked bulk upload is applied, And Others automatically saves a Rewind point. You can restore the earlier catalogue without rewinding orders, payments or customer records.

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Yes. Rewind keeps recent safety copies of shop content and catalogue changes. Restoring an older version first saves the current version, so a rewind can itself be undone. Orders, payments, reports and customer records are never rewound.

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Yes. SKUs are optional but must be unique within your shop.

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Yes. Choose Services or Products and Services for your shop.

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Yes. A service can have up to 10 images, and the seller can choose and reorder the main image.

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Yes. Services can be local, UK-wide, remote, or local and remote.

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Yes. A service can use fixed price, from price, free, or ask for a quote pricing.

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Yes. Service listings include an area served field.

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The platform is designed for sellers to connect their own supported payment provider. Live provider connections require the relevant platform credentials.

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The intended payment model is vendor-direct through supported connected payment providers rather than And Others taking a sales commission.

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Admin includes refund and billing records. Automatic card refunds require a live connected payment provider.

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Yes. Sellers can configure collection as well as UK and local delivery options.

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Yes. Delivery profiles can include a free-delivery threshold.

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Yes. Sellers can create promotional codes with optional dates and usage limits.

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Yes. Admin can create new-shop signup codes including percentage, fixed-value and free-first-year offers.

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Use Sign in in the main header and enter the email and password for your account.

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Use account recovery from the sign-in page. Recovery links are time limited.

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Yes. Seller accounts include authenticator-based two-step verification and recovery codes.

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Store them somewhere safe and separate from your password. Each recovery code is intended for emergency account access.

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Use Report an issue. The report records the page and listing so the And Others team can investigate it.

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You can report inappropriate or offensive content, prohibited or illegal items, adult or unsafe content, scams, misleading listings, counterfeit goods, intellectual property issues and technical problems.

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No. Reports are reviewed so the reporting system cannot easily be abused to remove legitimate competitors.

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Yes. Product and service pages include reporting links that identify the exact listing and shop.

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Yes. And Others has dedicated advertising areas and can prioritise direct advertiser bookings.

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Dedicated unbooked advertising space may be used for other approved advertising, including Google advertising where configured.

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A valid salesperson code can identify who introduced a new shop. The acquisition commission applies only to the initial qualifying signup under the platform rules.

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No. The salesperson acquisition commission is for the initial qualifying signup, not future renewals.

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Yes. Promote My Shop guidance, templates, shop links, QR-code guidance and promotion checklists are included at no additional charge with every And Others shop.

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No. And Others is positioned as a premium professional shop platform with an accessible entry price. The £24 Starter price does not mean the shop is a cut-down product.

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The free Promote My Shop area explains how to use your And Others shop address with Google Business Profile where appropriate, keep business information accurate and present current products, services and genuine photographs.

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Promote My Shop includes ready-made post ideas for launching your shop, new products, services, restocks, completed work and other useful updates. Your own business remains the focus and the post links customers back to your And Others shop.

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Yes. You can copy your shop address and use it in social profiles and posts, subject to the rules of the social platform you use.

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Yes. Promote My Shop gives you your exact shop link and guidance for using it in a QR code for leaflets, posters and other printed material.

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No. Promote My Shop is free with every shop. Optional paid featured placement and advertising space on And Others are separate services.

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No. The free tools and guidance help you promote your business but cannot guarantee traffic, search rankings, enquiries or sales.

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Naturally, yes. Your business is the focus, while your And Others shop address and appropriate marketplace branding show customers where your shop is hosted.

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Use the Contact And Others page for general enquiries. It uses Formspree to deliver the message to hello@andothers.co.uk. Use Report an issue for marketplace safety or listing reports.

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Yes. A predefined Contact Us page is included with every shop. If you use Formspree, paste your own Formspree form address into Edit Shop and enable the contact page.

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No. A seller contact page uses the seller’s own Formspree endpoint, so the message is processed by Formspree and delivered according to the seller’s Formspree settings.

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No. The seller contact page is optional. If you do not configure a Formspree endpoint, the contact form is not displayed.

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Yes. Admin can change shop status, including suspending or closing a shop while retaining records.

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Yes. Admin shop management includes shop status, plan, limits, pricing and subscription dates.

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Use Report an issue and tell us what help topic is missing so the Help Centre can be improved.

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